HOW TO CHOOSE AN EDDYLINE KAYAK - HOW TO SELECT THE CORRECT MODEL

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Frequently Asked Questions

Shipping & Returns

Buying an Eddlyline kayak

Repairing an Eddyline

Owning an Eddyline

Considering an Eddyline

Discontinued Models

WARRANTY

Shipping & Returns

Eddyline Kayaks currently ships to all mainland United States. When purchasing from us the cost of delivery is calculated at the time of check out. 
If you are outside of this region please contact us directly to see if we can assist.
All duties and taxes for international shipping vary and these are not covered by Eddyline. You will be required to pay any applicable duties/taxes when the products arrive.

With all our orders, if the product is in stock it will be processed the next working day. Our aim is to pass them on to our shipping partner within 2 workings days of the order. 
Delivery times will vary based on the location, however we aim to have your Eddyline Kayaks order to you within 10 days.

As always our Customer Support team is here to help. Please get in touch with our team as soon as possible. Unfortunately, once it is out the door and on the way to you we cannot cancel. However, we will advise you on how to return the product. 
But who returns great stuff?

Buying an Eddlyline kayak

See our Dealer Locator to find your nearest Eddyline dealer.

We refer sales to our dealer network. Please see our Dealer Locator to find your nearest Eddyline dealer.
If you are having difficulty finding a dealer near you, please Contact Us and we’ll be happy to connect you with dealers who can help.

At this moment in time we are not offering any non-standard, off catalogue colors. However, you can always send us your suggestions. We always like to hear color combos that you want. How about Camo and High Viz Yellow?

Repairing an Eddyline

Carbonlite 2000® is easy to repair. We believe our kayaks are among the easiest to repair because there is no need to melt material or gel coat to fix. For details on specific products, please visit our Care & Repair page.

Many light surface scratches can be polished away. Polishing kits such as those from NOVUS®, Meguiar’s® (#10 and #17), or 3M™ (#39010 and #39017) work very well. Heavier surface scratches can be wet sanded with 600- to 1200-grit sandpaper depending on the severity. Wet sanding should be finished with 1200-grit sandpaper. Another option for heavier surface scratches is to lightly wet sand, clean and dry, then spray the area with an acrylic lacquer (e.g. Krylon® Crystal Clear Acrylic). For best results, always finish with a polishing compound. For more details and information on repairing deep scratches, cuts, and gouges, please visit our Care & Repair page.

Small cracks can be repaired using Devcon Plastic Welder and 6 oz. fiberglass cloth tape. Make sure the two sides of the crack are aligned and held in place on the outside. Clean the inside work area with isopropyl or denatured alcohol. Cut two pieces of fiberglass cloth tape long enough to extend at least one inch past the ends of the crack. In a well ventilated area and using gloves, mix the Devcon Plastic Welder and spread it onto both sides of the pieces of fiberglass cloth tape. Stick the two pieces of tape together to make a double-thick single piece and lay it on the crack. Using a rubber squeegee, smooth the tape flush with the kayak and squeeze out any excess adhesive. Using a rag with isopropyl alcohol, wipe up any excess adhesive around the edges. Let the adhesive harden for about thirty minutes and then sand smooth if necessary. Please visit our Care & Repair page for more detailed information and tips on repairs.

Unless your kayak has a crack, leaks primarily occur in the following areas: seams, ends, hatch rims, bulkheads, skeg housings, or fittings. All Eddyline kayaks are water tested before leaving the factory. However, leaks can develop from various sorts of stresses such as freezing and thawing, shock, etc… Most small leaks can be stopped using simple sealants. We recommend using either 3M™ Marine Adhesive Sealant Fast Cure 5200 or Sikaflex®-291. While silicone sealants may be used, we do not recommend them. Once silicone has been used in an area, nothing else will stick to it in the future. This may cause problems if you need to do further repairs. 

Owning an Eddyline

A PDF copy of the owner's manual can be supplied by us. Please contact us with your model and we can re-supply you with one.

The serial number/Hull Identification Number is engraved into the rear deck of the kayak, about three to four inches from the stern (rear) on the starboard (paddler’s right) side.

The last two digits of the serial number will tell you the model year of the kayak. For example, a serial number ending in “14” would be a 2014 model.

Protecting your kayak from exposure to sunlight when stored will significantly lengthen its useful life. Although Carbonlite is UV protected, the sun will eventually break down the material over prolonged exposure (many years). Storing your kayak indoors is best. If storing the kayak outside, it can be covered with a tarp or stored in a shady place. A cockpit cover is very effective in protecting the inside of your kayak from the weather and critters. It is best to store your kayak clean and dry, especially in the bulkheaded compartments. In areas with harsh winters, dry the kayak and protect it from snow loads. Freezing water expands and can put stress on glue joints and seams. Please visit our Care & Repair page for more details on storing your kayak.

Eddyline kayaks can be transported in a variety of ways. Our sit-on-top models transport very nicely with the deck down on padded bars. Our sit-in models can be transported cockpit-side down, on their sides, or cockpit-side up using appropriate carriers such as saddles, stackers, or J-cradles. Straps should be tightened to be snug, but there is no need to excessively cinch them down and potentially damage the kayak. Lines from the bow and stern of the kayak to secure attachments at the front and rear of your vehicle are always a good idea. However, take care to secure any loose ends as driving over them can cause serious damage to both the kayak and your vehicle.

That is a complicated question due to the variety of vehicles and car racks in use. We recommend contacting your local dealer as they will probably have the latest and greatest offerings for car racks and kayak carriers that best suit your vehicle. Our kayaks transport very well with most systems currently available. Some saddle-style kayak carriers may have a fit issue with the pronounced keel of our Caribbean series. A padded spacer between the saddles and kayak would be required to give the proper clearance for the keel.

Our Infinity Seat System is outfitted with comfortable padding to suit the needs of most paddlers without additional customization. However, minicell foam and contact cement can be used for truly customizing the fit of your kayak. There are a variety of pre-shaped, aftermarket kits available from companies such as Padz. Blocks of minicell foam in varying thicknesses are available from most paddle shops and can be cut and shaped with a bread knife or saw and fine-tuned with sandpaper.

Many Eddyline kayaks can be ordered with a rudder, but we do not currently offer a bolt-on kit to add a rudder to kayaks built without one.

As rubber hatch covers age, they tend to dry-out and become less supple, making them more difficult to use. To keep your hatch covers looking and performing like new, we recommend regularly treating them with products like 303® Aerospace Protectant™.

If required you can also purchase replacement hatch covers.

There are too many waxes for us to try them all, but we’ve come to like Shurhold Serious Shine for its ease of application. However, most automotive and marine waxes should be suitable as well.
Check out our Care & Repair collection page.

A simple rinse with clean, fresh water after use is usually enough to keep your kayak clean. If your kayak is especially grungy, you can use a light soap solution to wash your kayak the same as washing your car by hand. Use a mild solvent like isopropyl/denatured alcohol to remove stubborn marks. Never use acetone, other strong solvents, or ammonia-based cleaners on Eddyline Kayaks. Eraser sponges can be very effective at removing marks, but they may dull the kayak’s glossy finish. Please visit our Care & Repair page for more details.

Most importantly, we recommend keeping your gear in drybags when paddling. Beyond that, make sure the hatch covers are properly sealed and maintained. You should hear/feel a slight pop on our performance hatches when they seal. Check nuts, washers, and bolts to make sure that none have come loose and are no longer sealing their hole.

Our lightweight thermoform construction helps make carrying your Eddyline easy.  For longer distances, wheeled kayak carts with pads and straps are appropriate for all models.  Our Caribbean sit-on-top models, like many sit-on-tops, are not designed to be transported with scupper carts.  Do not use a scupper cart to transport your Eddyline sit-on-top.  Damage caused by scupper carts is not covered under warranty.

Considering an Eddyline

Eddyline kayaks, including our little Sky 10, handle very well in choppy water.

Yes, most Eddyline kayaks are very easy to use for novice paddlers. They will also continue to be a pleasure to paddle as your skills develop.

All our Eddyline kayaks are built in Burlington, WA USA. 

Eddyline’s Carbonlite 2000® material is a high-performance, co-extruded plastic laminate that is proprietary to Eddyline Kayaks. It is first made into a two-layer flat sheet with a “muscle” substrate and a hard, abrasion and UV resistant exterior. Then, using very high temperatures and vacuum, we form each sheet into the deck or hull of a kayak.

The two most significant benefits are lighter weight and more rigidity. Thermoformed-ABS kayaks are lighter and more rigid for their weight than rotomolded-polyethylene kayaks. Those two characteristics equate to better paddling performance on the water and make our kayaks easier to manage off the water (e.g. car topping your kayak). A few other benefits include ease of repair, higher abrasion resistance, and higher heat-distortion temperatures (i.e. they won’t warp or “oil can”). 

Eddyline kayaks are often 10-25% lighter than comparable rotomolded-polyethylene models.

Eddyline kayaks are quite durable. Eddyline’s Carbonlite 2000® material has excellent abrasion and impact resistance and high heat-distortion temperatures (i.e. they won’t warp or “oil can”). However, they are not designed to withstand the same abuse as a rotomolded-polyethylene whitewater-kayak. Eddyline kayaks are designed to have an optimum balance between weight and durability for their intended use and are plenty durable for the majority of paddlers.

The feeling of stability is very relative to the paddler and the more time you spend paddling, the progressively more stable you will feel in any kayak. That said, we pay close attention to the properties that affect stability (center of buoyancy and center of gravity) so that most novice paddlers should feel comfortable with the stability of our Touring-series kayaks.

First, it’s important to note how they’re the same. On kayaks, rudders and skegs are both used as tracking aids in currents and windy conditions to help keep the kayak heading on an intended course. With that in mind, the short answer for how they are different is as follows. Rudders are mounted externally and turn the kayak to keep it on course. Skegs are mounted internally and adjust the kayak’s hydrodynamic properties to neutralize the effect of wind and currents.

None of our kayaks need a rudder for paddling in calm conditions. However, they can be beneficial on certain models in certain paddling conditions. Rudders are not recommend on our Touring series of kayaks as they come standard with skegs. The Equinox and Caribbeans may benefit from a rudder if you regularly paddle in windy conditions and/or currents. Our tandem kayaks come standard with a rudder.

Maintenance on an Eddyline kayak is pretty minimal. In addition to cleaning your kayak, it is a good idea to inspect your deck hardware and fittings to make sure they are still secure and not coming loose. You’ll also want to check the bungee/shock cords, perimeter lines, and carry handles for wear and that they are still properly secured to their fittings. They are easily replaced if worn out. Hatch covers should be treated with UV protectants at least once a year, more often if you’re in a very sunny region and/or store your kayak outside, to keep them in good condition. Lastly, remember to check your rudder or skeg housing for any debris that may inhibit its use. 

Most importantly, you should be comfortable in your kayak. Many paddlers have their own, unique preferences for how a kayak should fit. For our Touring-series of kayaks, we recommend a fit that is just snug enough for good responsiveness, but loose enough to allow you the freedom to relax and stretch. A tight fit with good contact at the balls of your feet, knees/thighs, and hips means that your lower-body movements are quickly transferred to the kayak. This results in the kayak being more responsive to your input. However, if the kayak is too tight, it can lead to aches, numbness, cramping, etc… If you are just starting out, you may want to err slightly loose for more comfort. Our recreational kayaks are sized larger to accommodate a wider range of paddlers with a more relaxed fit for casual paddling.

Our hatches and sealed compartments are very watertight. However, we have yet to encounter a storage compartment that is 100% watertight, 100% of the time. With that in mind, it’s always a good idea to keep your gear in drybags. Small amounts of water in the compartments can be a common occurrence due to condensation, an improperly sealed hatch cover, slight leakage through the bulkhead vent, or screws that have loosened over time.

Red and yellow have always been the most popular safety colors. Also, please keep in mind that a brightly colored paddle can often be the first thing that grabs someone’s attention.

In a word… length. However, this is a very misunderstood concept. While it is true that hull speed is a function of waterline length with displacement hulls such as kayaks and canoes, there is more to the story than that. While longer boats can go faster so long as sufficient power is available, longer boats also carry more wetted surface area, which equals drag. This is why you frequently see longer boats being narrower in beam. The designer is trading stability for speed in an attempt to control wetted surface.

Hull speed is the theoretical maximum speed of a displacement hull. It can be calculated by this formula:

Hull Speed ≈ 1.34 times the square root of the waterline length.

Here are some examples:

Water Line to Hull Speed: 12 feet = 4.6 knots, 14 feet = 5.0 knots, 16 feet = 5.4 knots, etc. In recreational paddling or touring, average travel speeds are 2-4 knots. So, if you’re not racing, how long of a boat do you really need?

In general, shorter boats are lighter and easier to paddle (less wetted surface, less windage).

While the V is only one aspect of a given hull design, it helps to accomplish several objectives. First, it provides for a stiffer hull with less weight. Secondly, it acts integrally with other portions of the hull design to enhance tracking while level and carving when leaned. Additionally, a V shape functions as an integral rudder, helping keep the kayak on course regardless of how much of the hull is engaging water at any given time. In wavy conditions, much of the hull is out of the water periodically, but what is in the water is working to help you stay on course.

Our environmental concerns go way back to the innovations we made in vacuum-bag technology to reduce emissions and increase the strength:weight ratio of our whitewater kayaks; but more recently, they are much more significant. In the early 90’s we began to experiment with thermoform technology and released our first thermoformed models in 1996. This represents a dramatic shift in environmental responsibility in the following ways. No airborne emissions, no airborne dust, and more importantly, all scrap and waste is recycled. Even the kayaks themselves, eventually retired, can be recycled. Not only is this a real boon environmentally, but it led to vast improvements in working conditions for our employees as well. Essentially, our immaculate workplace leads to much easier quality control, product consistency and pride in workmanship.

Discontinued Models

Yes, we keep a record of all our older models that have been retired from production but can often be found out on the water.
Please note that many of our spare parts will be available for these kayaks.

Visit this page for our discontinued models.

If you have any questions on these models please get in touch with us.

Yes, our old owners manual is here.

Please not the contact details are now incorrect. We moved our Head Office

WARRANTY

All Eddyline kayaks are covered under warranty against any defect in materials and workmanship for a period of three years from the date of purchase. This warranty is limited to the original owner and is only in effect if the warranty registration card is returned or completed online.

Conditions: Eddyline will repair or replace all items returned under warranty at its own discretion. Eddyline is the sole judge on warranty issues.

The customer pays all return transportation, freight and or packaging charges for warranty claims.

All deck rigging is covered for a period of two years only.

If a product is deemed to be blemished, and is sold as a blemished quality product, the warranty is still in place with the exception of coverage of the blemish itself.

The following are never covered under warranty: scupper cart damage, freight damage, improper storage, improper use, abuse, normal wear and tear, and color fading due to UV rays.

You can register your kayak through our online Warranty Registration or by completing the registration card included with the kayak and mailing it to us..

For kayaks: Eddyline kayaks come with a three-year limited warranty. Please Contact Us with your kayak’s serial number, model, and a description of the problem to get things started. Also, be prepared to share multiple photographs and/or video showing the issue.

For accessories: Eddyline accessories come with a one-year limited warranty. Please Contact Us with a description of the problem to get things started. Also, be prepared to share multiple photographs and/or video showing the issue.

Returning items to Eddyline for repair/replacement: All items being returned to Eddyline for repair or replacement require a Return Authorization Number (RA#). This number will be given to you during the warranty/repair claim process. Along with the RA#, please include your complete contact information with the item: full name, return address, phone number, email address, etc…

ll items being returned to Eddyline for repair or replacement require a Return Authorization number (RA#). This number will be given to you during the warranty/repair claim process. Along with the RA#, please include your complete contact information with the item: full name, return address, phone number, email address, etc… We require any paddles to be returned complete (all pieces included) to ensure proper fit and alignment. Any paddles returned incomplete will not be worked on until all pieces have been received.

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